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HexiStore

Grow your business online using HexiStore Web 2 Print software.

HexiStore provides two modules for B2B and B2C online ordering. The B2B store module is an easy-to-use Web 2 Print store solution which has a wide range of functions enabling it to be used with small businesses right up to the largest corporate and Government organisations. The B2C store module is used as a public store website and can be linked to an existing customer website, or it can provide the complete website and store functions itself.

HexiStore features:

Create dedicated online stores for your regular customers enabling them to order online. B2B store customers might be corporate organisations, franchise groups, not for profits, or public sector and government departments.  The common things all B2B store customers will have is a desire to organise their ordering processes, control their branding, and build a stable relationship with you as their product provider.
 
Customers login to their dedicated B2B store using an email and password and they can then view their products set out in logical categories making it easy for them to find products and order.  The login page for their store can be linked to your company website, or to your customers website or intranet.
 
By providing your customers with a dedicated B2B store you can focus your energy into meeting their overall needs, rather than quoting for individual jobs.  It’s a different thought process moving your business away from transactional relationships and into an ongoing service provider model where your objectives are aligned with your customer’s.
B2B stores can include products for print, signage, merchandise and apparel, or any other products that can be sold online. Within each product the customer can see the description and specification of the item, as well as the price. 
 
There are five types of products that can be created in a B2B store:
  • Fixed design products have no option for your customer to upload an art file or to edit an existing design.  These would be used when the product design never changes and the customer just needs to reorder more of the same item.
  • Upload Art File products have the ability to have one or more art files loaded into them so the order is placed with a new file being provided by the customer.
  • Editable products are the classic Web 2 Print workflow where the customer views an existing design online and can edit a range of text fields and upload images into the predesigned product template.  Business cards are the classic example of this but there are many other uses such as real estate flyers, sell sheets, simple brochures, and branded merchandise.
  • File only products are used when the customer doesn’t need anything other than a design file produced possibly for us in social media.  These can be editable products as the point above but instead of placing an order and having a product delivered to them they receive a design file from the system.
  • Stock products can be offered in the B2B store in conjunction with our HexiStock module that enables products to be warehoused and their stock levels managed by the system.  You choose if the customer can see the stock levels and whether than can order from stock, or also order to increase the stock in the warehouse.
Products can be created using three different pricing types:
  • Simple pricing – where the product is available in preset quantities such as 250, 500, 750.  This is often used for printed items such as business cards, flyers, sell sheets etc.
  • Price bands – where the customer can type in the quantity and the system provides the correct price based on preset price breaks.  This is often used for promotional merchandise and apparel products.
  • Area pricing – where the customer types in the quantity and the dimensions of the item and the system calculates the price on a square meter or square feet cost, this is ideal for signage and large format print providers.
Within a product you can offer the customer a range of options to select from and these are presented as a check box or a drop down within the product screen.
Examples of this might be:
  • Paper selections for a printed item where the customer can select between 5 different paper stocks
  • Finishing options where the customer can select between laminated single side, double side or not laminated at all
  • Decoration options for merchandise such as embroidery with selections for the number of positions, and the size of each embroidery position
These product options are allocated to a specific product but can be allocated to multiple products if you have several that will all use the same options.  Product options can contribute to the final price of the product, or they can be unpriced.  Either way the details of the options selected flow to the final customer order.

When used in conjunction with the HexiStock module the B2B HexiStore can offer stock products to customers.  The customer may know these are stock products and see the stock level or they may not be aware.  Customers can be given the option to draw down from stock, or to order and for the new ordered amount to be added to the stock to increase the items stock holding.

In the HexiHub system that the store is linked to the products stock levels are managed and when orders are placed an allocation against the product is created and when the job is progressed the stock is drawn down according to the preset HexiStock settings.

Example of stock products include branded merchandise items, merchandise or apparel that is not branded, and which undergoes a decoration process before delivery, printed items such as reports and stationery which is printed in bulk and then warehoused for delivery in smaller quantities.

The HexiStore module has a standard user interface design which can easily be updated with customer logos, simple colour changes and a number of other small scale changes.

If further customisation is required this is possible as the module was built with the intention of being able to customised to suit individual customers branding requirements. The visual interface required by a government department might be quite different to that required by a tech start up for example.  Hexicom can make store changes for you or if you have access to web design resources this can be undertaken yourselves.

The HexiStore system has a full management area where the store administrator can set how the stores function, and can receive and manage the orders. When orders are placed through the HexiStore module the administrator receives an email notifying them of the new order, and the full order details are recorded in the management area of the store system.  The customer who placed the order also receives an email thanking them for their order and the customer can monitor the orders progress from their store login in the order manager screen.

As the order is progressed the administrator changes the order status and the customer can see that status change, so they know the order is progressing.  They can also view delivery tracking details if these are entered into the delivery area of the management system.

The administrator can run order reports by store, product and a range of other variables. The administrator can also build reports and make them live in selected stores so the customers can run their own reports from the store.  By enabling customers to run their own reports you empower them to track their own store usage.

The HexiStore system has a number of advanced features:
  • Self-Registration allows your customers staff to self-register to use the store.  This registration can be immediate, or it can be sent to a preset approver for them to approve before the new user can access the store.
  • Order Approval workflows can be set for each store if necessary.  The order approval functions have a number of options including that orders should be passed to a departmental approver, or a main company approver for approval before flowing to the store provider/administrator to be fulfilled.  Two level approval is possible with an order needing to be approved by two levels of approver before flowing to the store administrator.
  • Spend limits can be set per user or per department to ensure that no overspend occurs, and store credits can also be applied to a user to enable them to order without incuring a cost up to a preset amount.

Create one or more ecommerce stores to sell to the general public, either as standalone store websites, or as stores accessed from your existing company website. B2C customers could be individuals, small businesses, schools or churches and you can have them pay by credit card at the time of placing the order.
B2C stores can focus on print, signage, merchandise and apparel, or any other products that can be sold online.
For businesses that have physical store fronts you can position your B2C store on a PC or tablet at your reception so your staff can discuss the customer’s requirements and then help them place the order online. You can also create B2C stores for a specific customer to enable that customer to have an ecommerce store through your system to offer product to their customers.

When a user comes into a B2C store they see the products set out in logical categories making it easy for them to find the products to order. Customers don’t have to login or create a login until they want to check out and place their order. When they do create their login for the first time they only have to enter minimal details of their name, delivery address, and email.

By providing your customers with a B2C store you can channel some or all of your business online enabling you to improve your internal efficiency and enabling a larger number of people to access your services through the internet.

There are four types of products that can be created in a B2C store:
  • Upload Art File products have the ability to have one or more art files loaded into them so the order is placed with a new file being provided by the customer.
  • Editable products are the classic Web 2 Print workflow where the customer views an existing design online and can edit a range of text fields and upload images into the predesigned product template.  Business cards are the classic example of this but there are many other uses such as real estate flyers, sell sheets, simple brochures, and branded merchandise.
  • Fixed design products have no option for your customer to upload an art file or to edit an existing design.  These would be used when the product design never changes and the customer just needs to reorder more of the same item.  This would be relatively uncommon in most B2C stores.
  • Stock products can be offered in the B2C store in conjunction with our HexiStock module that enables products to be warehoused and their stock levels managed by the system.  You choose if the customer can see the stock levels and whether than can order from stock, or also order to increase the stock in the warehouse.
Products can be created using three different pricing types:
  • Simple pricing – where the product is available in preset quantities such as 250, 500, 750.  This is often used for printed items such as business cards, flyers, sell sheets etc.
  • Price bands – where the customer can type in the quantity and the system provides the correct price based on preset price breaks.  This is often used for promotional merchandise and apparel products.
  • Area pricing – where the customer types in the quantity and the dimensions of the item and the system calculates the price on a square meter or square feet cost, this is ideal for signage and large format print providers.
Within a product you can offer the customer a range of options to select from and these are presented as a check box or a drop down within the product screen.
Examples of this might be:
  • Paper selections for a printed item where the customer can select between 5 different paper stocks
  • Finishing options where the customer can select between laminated single side, double side or not laminated at all
  • Decoration options for merchandise such as embroidery with selections for the number of positions, and the size of each embroidery position
These product options are allocated to a specific product but can be allocated to multiple products if you have several that will all use the same options.  Product options can contribute to the final price of the product, or they can be unpriced.  Either way the details of the options selected flow to the final customer order.

When used in conjunction with the HexiStock module the B2C HexiStore can offer stock products to customers.  The customer may know these are stock products and see the stock level or they may not be aware.

In the HexiHub system that the store is linked to the products stock levels are managed and when orders are placed an allocation against the product is created and when the job is progressed the stock is drawn down according to the preset HexiStock settings.

Example of stock products include branded merchandise items, merchandise or apparel that is not branded, and which undergoes a decoration process before delivery, printed items such as reports and stationery which is printed in bulk and then warehoused for delivery in smaller quantities.

The HexiStore module has a standard user interface design which can easily be updated with customer logos, simple colour changes and a number of other small scale changes.

If further customisation is required this is possible as the module was built with the intention of being able to customised to suit individual store requirements.  Hexicom can make store changes for you or if you have access to web design resources this can be undertaken yourselves.

The HexiStore system has a full management area where the store administrator can set how the stores function, and can receive and manage the orders. When orders are placed through the HexiStore module the administrator receives an email notifying them of the new order, and the full order details are recorded in the management area of the store system.  The customer who placed the order also receives an email thanking them for their order and the customer can monitor the orders progress from their store login in the order manager screen.

As the order is progressed the administrator changes the order status and the customer can see that status change, so they know the order is progressing.  They can also view delivery tracking details if these are entered into the delivery area of the management system.

The administrator can run order reports by store, product and a range of other variables.

HexiStore B2B benefits

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Increased efficiency

Our web to print software can work wonders for your B2B print business customers. Our system will allow you to create an efficient workflow, reducing manual work and reducing your cost per order – making you more profit!

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Move regular customers online

An online print shop can have countless benefits for your customers by simplifying the ordering process, especially when they have multiple staff in different locations who can order online and have the delivery sent direct to their location saving on internal distribution of marketing materials.

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Fully personalized stores

Create on brand content for your customers, so they have their own online print management store, helping them select from regular products and ultimately boost online sales – with added customizable templates for products that require online editing as well as approval options and order reports.

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Save time processing orders

There’s no need to discuss basic requirements with customers as the store removes the need for this saving you time and systemising your approach to your business to provide a smooth and efficient workflow.

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Dedicate your time to them

Instead of spending your time processing simple repeat estimates you can manage them through the web 2 print store and focus your time instead on assisting your customers with new products, additional services, and expanding your service offering.

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Ideal for a wide variety of businesses

Whether you run a commercial print business, are print brokers, resell promotional products and apparel, or provide signage, the Hexicom web 2 print system will be ideal for you as it has the flexibility and functionality to meet all your needs.

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HexiStore B2B benefits

Icon Online Shopping

Attract new business online

Take your business online to attract new business using our online Web 2 Print solution and offer your B2C customers a wide variety of products and branded materials.

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Receive prepaid orders

Receive prepaid orders by linking your B2C store to a recognised credit card payment gateway such as Stripe, Braintree, or Paypal.

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Flexible Products

Create products using our flexible features including choice of price matrix, description fields, sales tax options, stock management, and customizable design templates.

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Full Website or eCommerce Store

With the B2C HexiStore system you can keep your existing website if you have one and link our store functions to it, or you can use our system as your complete company website.

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Custom Store Design

Customize the appearance of your web 2 print shop so you can tailor it to your company brand image. Whether the store is your sole web presence or is linked to another website the visual image and interface are critical and are fully customisable.

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Quick download print ready files

New orders received through the HexiStore web 2 print system will have a link to the customer's artwork files and you can quickly download print ready files from the order into your production workflow.

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FAQs

A list of common questions to help you understand and make your decision to move into the industry-leading browser based Print MIS and web2print software.

A web to print software solution (often stylized as Web2Print) is a cloud based online print ordering website that enables your customers to order their print requirements online. It enables customers to order direct from the printing company without having to get a quote and removing the need for email and phone communication. Web to print solutions can help streamline the operations of printing businesses, save costs and improve print shop profitability.

Your create an online store either for a specific repeat customer (B2B) or for the general public (B2C) and then activate products to that store that your customers can order. The products can each be custom created with various attributes, price types and images. Your customers can go online and order through the store saving both themsleves and you time.

A Web to print solution is a cloud based (internet-based) software that offers businesses the chance to launch an online print shop. The software also helps you to manage your workflow, meaning you can manage your orders, purchase orders, invoices, and stock levels, and more all in one place.

Many print businesses can benefit from implementing web to print software so customers can easily browse and place orders online – whether you’re commercial printers, print brokers, wide format digital sign shop, or promotional product and apparel reseller you can benefit from implementing a highly organised web to print software in your business. When teamed up with our Print MIS cloud based print erp software this will give you an end to end web based workflow

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